Terms and Conditions

Last updated: December 20, 2025

Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

  • Affiliate means an entity that controls, is controlled by or is under common control with a party...
  • Account means a unique account created for You to access our Service or parts of our Service.
  • Company (referred to as either "the Company", "We", "Us" or "Our") refers to Wiafrica Ltd.
  • Content refers to content such as text, images, or other information that can be posted, uploaded, linked to or otherwise made available by You.
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Service refers to the Website and the App Building Services provided by the Company.
  • Website refers to Twale, accessible from https://twale.app
  • You means the individual accessing or using the Service...

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

User Accounts

When You create an account with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Service.

You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password.

Content and Intellectual Property

Your Content

Our Service allows You to post Content. You are responsible for the Content that You post to the Service, including its legality, reliability, and appropriateness.

By posting Content to the Service, You grant Us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service only for the purpose of providing the Service to You (e.g., building your app).

Company Intellectual Property

The Service and its original content (excluding Content provided by You), features and functionality are and will remain the exclusive property of the Company and its licensors.

App Building Services

When You engage Us for app building services:

  • Scope: We agree to provide development services as described in your specific service order.
  • Cooperation: You agree to provide necessary assets (logos, text, API keys) in a timely manner.
  • Delivery: Delivery timelines are estimates and not guarantees. We are not liable for delays caused by third-party platforms.

Payments and Subscriptions

Some parts of the Service are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis (such as daily, weekly, monthly or annually).

Refund Policy

Your right to cancel an Order or request a refund is governed by our Refund and Return Policy. Please refer to that policy for detailed information on eligibility and timelines.

Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever...

Governing Law

The laws of the jurisdiction in which the Company is established, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us: